My fiance and I connected with Randy at S.M.A.R.T. Dog School a few months after adopting our puppy, Ollie. Our experience with Randy, Nina, and Lindsey has been nothing less than fantastic! Ollie learned so much in a short amount of time, he listens to us on commands, walks politely on his leash, and has never run out our apartment door. We were a little nervous at first because we couldn’t meet Randy in person, but he was patient with us in working with Ollie via virtual appointments, and then he and his trainers would meet me at a local park to work with Ollie personally while maintaining social distance. Anytime I have a question about anything related to Ollie’s training or behavior, I can text Randy, Nina, or Lindsey at any time and know I’ll receive a response. There is also a group lesson that meets every Saturday, which allows Ollie to continue training, refresher courses (for him and us), along with socializing him with other dogs. I can’t imagine taking Ollie to any other trainer. Randy and S.M.A.R.T. Dog School have become not simply a professional relationship, but a friendship for Ollie, and us.